Can you hear me now?
Among the failings highlighted by the federation, which represents 136,000 officers, were chronic problems, particularly in London with the hi-tech digital Airwave radio network. Its failings were one reason why officers were “always approximately half an hour behind the rioters”. This partly explained, it said, why officers kept arriving at areas from where the disorder had moved on.
The Airwave network was supposed to improve the way emergency services in London responded to a crisis after damning criticism for communication failures following the 7 July bombings in 2005.
It is being relied upon to ensure that police officers will be able to communicate with each other from anywhere in Britain when the Olympics come to London next summer. The federation wants a review into why the multibillion-pound system collapsed, leaving officers to rely on their own phones.
“Officers on the ground and in command resorted, in the majority, to the use of personal mobile phones to co-ordinate a response,” says the report.
It sounds like BB Messenger over UMTS beats shouting into a TETRA voice radio, as it should being about 10 years more recent. Not *this* crap again!
There’s surely an interesting story about how the UK managed to fail to procure a decent tactical radio for either its army or its civilian emergency services in the 1990s and 2000s. Both the big projects – the civilian (mostly) one that ended up as Airwave and the military one that became BOWMAN – were hideously troubled, enormously overbudget, and very, very late. Neither product has been a great success in service. And it was a bad time for slow procurement as the rapid technological progress (from 9.6Kbps circuit-switched data on GSM in 1998 to 7.2Mbps HSPA in 2008, from Ericsson T61s in 2000 to iPhones in 2008) meant that a few years would leave you far behind the curve.
And it’s the UK, for fuck’s sake. We do radio. At the same time, Vodafone and a host of M4-corridor spin-offs were radio-planning the world. Logica’s telecoms division, now Acision, did its messaging centres. ARM and CSR and Cambridge Wireless were designing the chips. Vodafone itself, of course, was a spinoff from Racal, the company that sold army radios for export because the official ones were ones nobody would import in a fit. BBC Research’s experience in making sure odd places in Yorkshire got Match of the Day all right went into it more than you might think.
Presumably that says something about our social priorities in the Major/Blair era? That at least industrially, for once we were concentrating on peaceful purposes (but also having wars all over the place)? Or that we weren’t concentrating on anything much industrially, and instead exporting services and software? Or that something went catastrophically wrong with the civil service’s procurement capability in the 1990s?
It’s the kind of story Erik Lund would spin into something convincing.